FAQ
Skip tracing questions, answered.
Everything customers ask about skip tracing with DataSkip: hit rates, file formats, minimum orders, refunds, and what comes back on every hit. Updated July 2026. Still stuck? Contact support.
How it works
Can I pull lists with DataSkip?
Yes. Pull targeted property and owner lists directly from the platform, then skip-trace them in the same flow.
What data is returned?
Owner first, middle, last, and full name, the property address (street, city, state, ZIP), the mailing address when it differs from the property, up to 10 mobile phones, up to 9 landlines, and up to 28 email addresses. DataSkip is not a background check service: results cover ownership and contact information, not criminal, credit, or employment records.
What hit rate should I expect?
Typical lists see a 98.9% hit rate. You're only charged for records that return a hit.
What counts as a hit?
A hit is a record we successfully match, meaning it comes back with owner contact data: the owner's name along with available phones, emails, and mailing address. A record that returns nothing is a miss, and misses are always free. No hits, no charge.
Is skip tracing legal?
Yes. Skip tracing is legal in the United States when used for legitimate business purposes, like reaching the owner of a property you want to buy. How you use the results is regulated separately: follow TCPA calling rules and check Do Not Call status before cold calling. DataSkip returns DNC flags on phone numbers to help.
Submitting
What file format do you accept?
Excel (.xlsx) or CSV in, CSV out. Results come back as a clean, organized file.
How big can my list be?
Up to 250,000 records per skip trace. Upload one file and the whole list processes in a single run.
Is there a minimum order?
No, there is no minimum order. Run as few or as many records as you need.
Can I run skips through an API?
Yes. Skip tracing runs through a REST API, a CLI, and a typed JavaScript/TypeScript SDK, published as the official npm package skiptrace. Pricing is the same flat 4¢ per matched lookup with misses free. See the developer docs.
Transactions & other
How much does skip tracing cost?
4¢ per hit from the dashboard or the developer API. Misses are always free and there is no minimum order. No subscription is required, and there is no volume discount on skips; the rate stays flat at any list size.
How much does buying data cost?
10¢ per record on small orders, stepping down to 5¢ per record at high volume.
What's your refund policy?
Because you only pay for hits, all sales are final. Loaded balances are not refunded.
Do balances expire?
No. Loaded balances never expire. Whatever you load stays on your account until you spend it on skips or data.
Do you offer single skips?
Yes. There is no minimum order, so you can run a single skip from the dashboard or through the skip tracing API. On the $9.99/month membership, your first 100 skips every day are free.
Where are you located?
Arizona, USA. Support hours are 8 AM to 6 PM Arizona time, Monday through Friday.
Do you cover properties outside the US?
No. DataSkip covers US properties only, all 50 states. International addresses are not supported.
Stop chasing.
Start connecting.
4¢ per hit · No minimum order · No hits, no charge